1. Introduction

At Ghunakw, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or make a purchase.

2. Information We Collect

• Contact Information: Name, email address, phone number, and shipping address
• Order Information: Product preferences, customization details (names, colors, images), and order history
• Payment Details: Payment confirmation via third-party processors (we do not store card data)
• Website Usage Data: IP address, browser type, and interaction logs (through cookies or analytics)

3. How We Use Your Information

• To process orders and deliver products
• To communicate with you regarding your order or inquiry
• To personalize customized products based on your input
• To improve our website, user experience, and services
• To send updates, offers, or promotions (only with your consent)

4. Sharing of Information

We do not sell or trade your personal information. We may share your data only in the following cases:

• With trusted delivery or payment providers necessary to complete your transaction
• If required by law or government regulation in the State of Kuwait
• In the event of detecting fraudulent, harmful, or unauthorized activity

5. Cookies and Tracking

We use cookies and similar technologies to:

• Improve website performance
• Analyze traffic and usage
• Enable certain features (like language preferences)

You can disable cookies in your browser settings, but this may affect the functionality of the website.

6. Data Security

We take appropriate security measures to protect your data from unauthorized access or misuse. All communication is encrypted using SSL protocols, and access to data is restricted to authorized personnel only.

7. Your Rights

As a user, you have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data (where applicable)
• Withdraw consent for marketing emails at any time

8. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated "Effective Date" listed at the top.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: [email protected]